Privacy Policy

Last Updated: August 11, 2026

Ecom Growth Advisors respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how Ecom Growth Advisors (“Ecom Growth Advisors,” “EGA,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit ecomleadership.com or interact with our related services, resources, communications, webinars, consulting services, forms, and other offerings collectively referred to as the “Services.”

By using the Services, you acknowledge the practices described in this Privacy Policy.

  1. INFORMATION THIS POLICY COVERS

This Privacy Policy applies to personal information collected through:

ecomleadership.com

Contact and inquiry forms

Email subscriptions

Resource and ebook downloads

Webinar or workshop registrations

Consulting inquiries

Call or meeting scheduling

Purchases or transactions offered through the website

Communications with Ecom Growth Advisors

Website analytics and related technologies

“Personal Information” means information that identifies, relates to, describes, or reasonably links to an identifiable individual.

This Privacy Policy does not govern websites, platforms, applications, or services operated by third parties. Those services maintain their own privacy practices and policies.

  1. INFORMATION WE COLLECT

We collect information in several ways.

Information You Provide

Depending on how you interact with Ecom Growth Advisors, you might provide:

Name

Email address

Company name

Job title or professional role

Phone number

Business information

Information submitted through contact, registration, assessment, or inquiry forms

Information you provide when scheduling a meeting

Communications you send to us

Information related to consulting engagements or prospective engagements

Billing or transaction-related information

Any other information you choose to provide

Please avoid submitting confidential, proprietary, sensitive personal, health, financial account, government identification, or similar information through general website forms unless we specifically request such information for a legitimate business purpose.

Information Collected Automatically

When you visit or interact with the website, certain information might be collected automatically by EGA or its service providers, including:

Internet Protocol address

Browser type

Device type

Operating system

Pages viewed

Referring pages or websites

Links clicked

Dates and times of visits

Approximate geographic information derived from an IP address

Website interaction and usage information

Cookie and similar technology information

This information helps us operate the website, understand how visitors use it, identify technical issues, evaluate content performance, and improve our Services.

  1. COOKIES AND SIMILAR TECHNOLOGIES

Ecom Growth Advisors and its service providers might use cookies, pixels, tags, analytics tools, or similar technologies.

These technologies might support:

Website functionality

Visitor preferences

Analytics and measurement

Form functionality

Email and content performance measurement

Marketing attribution

Security and fraud prevention

A cookie is a small data file stored on your device by a website. Some cookies operate only during a browser session. Others remain on your device for a longer period.

Your browser settings often allow you to block, restrict, or delete cookies. Some website functions might work differently if cookies are disabled.

Third-party service providers might place or access cookies according to their own privacy policies.

Where legally required, EGA will obtain appropriate consent before using nonessential cookies or similar technologies.

  1. HOW WE USE PERSONAL INFORMATION

We use personal information for legitimate business purposes, including to:

Respond to inquiries

Provide consulting services

Communicate with prospective and current clients

Schedule calls or meetings

Provide requested resources, downloads, webinars, or other content

Process registrations

Process purchases or payments

Send operational or service-related communications

Send newsletters, educational materials, invitations, or marketing communications where permitted

Maintain and operate the website

Understand how people use the website

Evaluate the effectiveness of content and marketing efforts

Improve our Services

Maintain business records

Protect the security and integrity of our website and systems

Prevent fraud or misuse

Enforce agreements and policies

Comply with legal obligations

Establish, exercise, or defend legal rights

We do not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

  1. EMAIL COMMUNICATIONS AND MARKETING

If you subscribe to an Ecom Growth Advisors email list, download certain resources, register for an event, or otherwise request communications, we might send you educational materials, business updates, invitations, offers, or related communications.

You have the right to unsubscribe from marketing emails at any time through the unsubscribe link provided in those communications.

Unsubscribing from marketing communications does not prevent us from sending transactional, administrative, legal, or service-related communications where appropriate.

  1. HOW WE SHARE PERSONAL INFORMATION

We do not sell your personal information for money.

We might disclose personal information to service providers that support our business operations.

These providers might include:

Website and hosting providers

Email marketing providers

Scheduling platforms

Payment processors

Analytics providers

Cloud storage and technology providers

Customer relationship management providers

Professional advisers

Accounting providers

Legal advisers

Other vendors supporting EGA’s operations

Our website currently uses Podia to provide website, content, email, digital product, and related functionality. Information submitted through the website might therefore be processed by Podia according to Podia’s applicable agreements and privacy practices.

Service providers receive information only as reasonably needed to perform services for EGA, subject to their applicable contractual and legal obligations.

We might also disclose personal information:

At your direction or with your consent

To complete a transaction or service you requested

To comply with law, regulation, subpoena, court order, or valid governmental request

To investigate suspected fraud, security incidents, or unlawful activity

To protect the rights, property, or safety of EGA, our clients, website users, or others

To establish, exercise, or defend legal claims

In connection with a merger, acquisition, financing, sale, restructuring, transfer of assets, or similar business transaction

  1. THIRD-PARTY SERVICES AND LINKS

The Services might contain links to third-party websites or use third-party platforms.

These might include services related to:

Website hosting

Payments

Meeting scheduling

Video conferencing

Analytics

Social media

Email marketing

Webinars

Embedded media

File delivery

Ecom Growth Advisors does not control the privacy practices of independent third parties.

Your use of a third-party service is subject to the privacy policy and terms provided by the operator of that service.

  1. PAYMENT INFORMATION

If Ecom Growth Advisors offers paid products, registrations, consulting services, or other purchases through the website, payment information might be processed by a third-party payment processor.

EGA does not need to receive or store your complete payment card information when payment processing is handled directly by such a provider.

Payment processors maintain their own privacy and security practices.

  1. LEGAL BASES FOR PROCESSING

Where applicable law requires a legal basis for processing personal information, EGA relies on one or more of the following:

Your consent

Performance of a contract or steps taken at your request before entering a contract

Compliance with legal obligations

Our legitimate business interests

Protection of legal rights

Other lawful grounds available under applicable law

Our legitimate interests might include operating and improving EGA, communicating with clients and prospective clients, providing requested services and resources, protecting our systems, analyzing business performance, and marketing our services in a lawful manner.

Where processing relies on consent, you have the right to withdraw that consent, subject to applicable law.

  1. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods depend on factors such as:

The nature of the information

The reason we collected the information

The length of our relationship with you

Contractual requirements

Accounting and tax requirements

Legal obligations

Potential disputes or legal claims

Security and fraud prevention needs

After information is no longer needed, we might delete, anonymize, aggregate, or otherwise dispose of it consistent with applicable law and reasonable business practices.

Information might remain temporarily within backups or archival systems after deletion from active systems.

  1. DATA SECURITY

Ecom Growth Advisors uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, database, or storage system offers absolute security.

You are responsible for taking reasonable precautions when transmitting information online and protecting any accounts, devices, passwords, or credentials under your control.

  1. YOUR PRIVACY CHOICES

Depending on where you live and applicable law, you might have rights concerning your personal information.

These rights might include the right to:

Request access to personal information we maintain about you

Request information about how your personal information is processed

Request correction of inaccurate information

Request deletion of personal information

Request restriction of certain processing

Object to certain processing

Request a portable copy of certain information

Withdraw consent where processing relies on consent

Opt out of certain targeted advertising, profiling, sale, or sharing activities where applicable

Limit certain uses of sensitive personal information where applicable

Appeal certain decisions concerning a privacy request where applicable

Lodge a complaint with an applicable privacy or data protection authority

Exercise applicable privacy rights without unlawful discrimination

These rights vary by jurisdiction and are subject to legal exceptions.

Ecom Growth Advisors might need to verify your identity before completing certain requests.

Authorized agents submitting requests on another person’s behalf might need to provide proof of authorization where required by law.

  1. CALIFORNIA PRIVACY RIGHTS

If California privacy law applies to Ecom Growth Advisors and your information, California residents might have additional rights regarding their personal information.

These rights might include the right to request information concerning:

Categories of personal information collected

Sources from which personal information was collected

Business or commercial purposes for collection, use, disclosure, sale, or sharing

Categories of third parties receiving personal information

Specific pieces of personal information collected

California residents might also have rights to request deletion or correction and to opt out of certain sale or sharing practices, subject to applicable law and exceptions.

Ecom Growth Advisors does not sell personal information in exchange for monetary compensation.

If EGA engages in activities legally defined as “selling” or “sharing” personal information for cross-context behavioral advertising, EGA will provide any legally required notices and opt-out mechanisms.

Where legally required, EGA will honor recognized opt-out preference signals such as Global Privacy Control.

  1. EUROPEAN ECONOMIC AREA, UNITED KINGDOM, AND OTHER INTERNATIONAL USERS

If you reside in a jurisdiction providing additional data protection rights, those rights apply to the extent required by applicable law.

Individuals covered by the General Data Protection Regulation or similar laws might have rights involving:

Access

Correction

Deletion

Restriction

Data portability

Objection

Withdrawal of consent

Certain automated decision-making

Complaints to a supervisory authority

Ecom Growth Advisors is based in the United States.

If you access our Services from outside the United States, your information might be transferred to, stored in, or processed in the United States or other countries where EGA’s service providers operate.

Privacy and data protection laws in those jurisdictions might differ from laws in your country.

Where required, EGA and its service providers will rely on legally recognized mechanisms for international data transfers.

  1. CHILDREN’S PRIVACY

Ecom Growth Advisors provides business consulting, professional education, and related business content. The Services are not directed to children.

We do not knowingly collect personal information from children under 16 through the Services.

If we learn that personal information from a child has been collected improperly, we will take reasonable steps to delete the information.

A parent or guardian who believes a child has submitted personal information to EGA should contact us using the information below.

  1. BUSINESS CLIENT INFORMATION

During a consulting engagement, Ecom Growth Advisors might receive information concerning a client’s employees, customers, vendors, business partners, systems, operations, transactions, or other business activities.

Information received through consulting engagements might also be governed by a consulting agreement, confidentiality agreement, nondisclosure agreement, data processing agreement, or other contract between EGA and the client.

Where a separate written agreement governs treatment of information and conflicts with this general website Privacy Policy, the applicable written agreement will control to the extent stated in that agreement.

  1. CONFIDENTIAL BUSINESS INFORMATION

This Privacy Policy primarily addresses personal information.

Information concerning a company’s confidential business operations, financial performance, strategy, pricing, customers, channels, systems, or other proprietary matters might fall outside statutory definitions of personal information.

EGA’s handling of confidential client information is governed by applicable consulting agreements, confidentiality obligations, and other contractual commitments.

  1. AGGREGATED AND DE-IDENTIFIED INFORMATION

We might create or receive aggregated, statistical, or de-identified information that does not reasonably identify an individual.

We might use such information for business analysis, service improvement, research, benchmarking, reporting, and other lawful business purposes.

Where required by law, we will maintain de-identified information in de-identified form and will not attempt to reidentify it.

  1. DO NOT TRACK AND PRIVACY SIGNALS

Some browsers provide “Do Not Track” settings.

Because no single industry standard governs all Do Not Track signals, our website might not respond to every such signal.

Where applicable law requires recognition of legally recognized browser-based privacy signals, such as Global Privacy Control, EGA will process those signals as required.

  1. CHANGES TO THIS PRIVACY POLICY

We might update this Privacy Policy from time to time as our business, website, technologies, services, or legal obligations change.

When we update the policy, we will revise the “Last Updated” date at the top of this page.

Material changes might also be communicated through the website, email, or another reasonable method where required by law.

Your continued use of the Services after an updated Privacy Policy becomes effective is subject to the policy then in effect.

  1. CONTACT ECOM GROWTH ADVISORS

Questions, requests, or concerns regarding this Privacy Policy or EGA’s privacy practices should be directed to:

Ecom Growth Advisors
Hudsonville, Michigan
United States

Email: adam@ecomleadership.com

Website: ecomleadership.com

For privacy rights requests, please use the subject line:

Privacy Request