Last Updated: August 11, 2026
These Terms of Service (“Terms”) govern your access to and use of ecomleadership.com and the websites, content, resources, downloads, webinars, workshops, communications, products, and related services offered through the website by Ecom Growth Advisors (“Ecom Growth Advisors,” “EGA,” “we,” “us,” or “our”).
Please read these Terms carefully before using the website or Services.
By accessing or using the website or Services, you agree to these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use the website or Services.
SCOPE OF THESE TERMS
These Terms apply to your use of:
Articles and educational content
Email resources and newsletters
Guides, worksheets, reports, ebooks, and downloads
Webinars and online events
Public workshops and presentations
Forms and assessments
Meeting and consultation scheduling
Digital products
Paid resources
Other products or services offered through the website
These Terms do not replace a separate consulting agreement, statement of work, proposal, confidentiality agreement, workshop agreement, or other written contract between you or your organization and Ecom Growth Advisors.
If you enter into a separate written agreement with EGA and a conflict exists between these Terms and the separate agreement regarding services covered by the separate agreement, the separate agreement controls.
ELIGIBILITY AND AUTHORITY
You must be at least 18 years old to purchase products or services through the website or enter into an agreement with Ecom Growth Advisors.
If you use the Services on behalf of a business, organization, or other legal entity, you represent that you have authority to act on behalf of the entity concerning your use of the Services.
You agree to provide accurate information when submitting forms, registering for events, purchasing products, scheduling meetings, or communicating with EGA.
PRIVACY
Our collection and handling of personal information are described in the Ecom Growth Advisors Privacy Policy.
By using the Services, you acknowledge the practices described in the Privacy Policy.
EDUCATIONAL AND GENERAL BUSINESS INFORMATION
Content available through the website, newsletters, webinars, workshops, downloads, articles, presentations, videos, guides, assessments, and other public resources is provided for general business and educational purposes.
Public content does not create a consulting relationship between you and Ecom Growth Advisors.
Viewing content, downloading a resource, subscribing to an email list, attending a public webinar, submitting a form, or scheduling an introductory call does not establish an advisor-client, fiduciary, partnership, agency, employment, or joint venture relationship.
EGA does not guarantee that general information presented through the Services is appropriate for every business, circumstance, market, channel, technology platform, or commercial situation.
Business decisions should reflect the facts and circumstances of the organization making them.
NO GUARANTEE OF BUSINESS RESULTS
Ecom Growth Advisors provides analysis, recommendations, frameworks, education, and consulting services intended to support better business decisions.
We do not guarantee specific financial, revenue, margin, ecommerce, marketplace, advertising, conversion, customer acquisition, adoption, operational, or other business results.
Examples, case studies, historical results, benchmarks, projections, scenarios, and client experiences do not represent promises of future performance.
Business results depend on factors outside EGA’s control, including client decisions, execution, personnel, technology, competition, customer behavior, economic conditions, marketplace policies, third-party platforms, pricing, inventory, supply chain performance, and other business conditions.
You retain responsibility for business decisions made using information obtained through the Services.
CONSULTING SERVICES
Consulting engagements with Ecom Growth Advisors are governed by the applicable proposal, consulting agreement, statement of work, or other written agreement accepted by EGA and the client.
Such agreements might address:
Scope of services
Fees and payment schedules
Project timing
Client responsibilities
Confidentiality
Intellectual property
Use of client data
Cancellation or termination
Limitation of liability
Travel or expenses
Deliverables
Other engagement-specific terms
Nothing on this website constitutes a binding offer to perform consulting services.
A consulting relationship begins only after the parties complete the applicable engagement process and agree to the governing engagement terms.
INTELLECTUAL PROPERTY
Unless otherwise stated, the website and its original content are owned by or licensed to Ecom Growth Advisors and are protected by applicable intellectual property laws.
Protected materials include:
Written content
Articles
Frameworks
Assessment tools
Diagnostic methodologies
Worksheets
Guides
Reports
Presentations
Workshop materials
Webinar materials
Videos
Graphics
Branding
Logos
Downloadable resources
Training materials
Templates
Original research and analysis
Other original EGA materials
Ecom Growth Advisors retains all rights not expressly granted under these Terms.
LIMITED LICENSE FOR PERSONAL AND INTERNAL BUSINESS USE
Subject to these Terms, EGA grants you a limited, revocable, nonexclusive, nontransferable license to access and use website content and resources for your personal use or your organization’s internal business use.
Unless EGA provides written permission, you must not:
Republish EGA materials
Sell or resell EGA materials
License EGA materials to another party
Distribute paid EGA materials outside your organization
Create competing commercial products from EGA materials
Present EGA materials as your own work
Remove copyright, trademark, attribution, or proprietary notices
Modify EGA materials for resale or public distribution
Use EGA materials to provide competing consulting, training, assessment, or advisory services
Upload paid or proprietary EGA materials to publicly accessible repositories
Your purchase or receipt of a resource does not transfer ownership of its intellectual property.
ARTIFICIAL INTELLIGENCE, AUTOMATED EXTRACTION, AND DATASETS
Unless EGA provides written permission, you must not use automated tools, scraping systems, bots, crawlers, data extraction systems, or similar technologies to collect substantial portions of EGA content.
You must not use proprietary, paid, or restricted EGA materials to train, fine-tune, build, populate, or improve a commercial artificial intelligence system, language model, knowledge base, dataset, or competing information product without written authorization.
Ordinary search-engine indexing and other activity expressly authorized by EGA are excluded from this restriction.
TRADEMARKS
Ecom Growth Advisors, EGA branding, logos, service names, product names, program names, and related brand elements are trademarks or proprietary identifiers of EGA or their respective owners.
No license to use these marks is granted except where EGA provides written permission.
USER SUBMISSIONS
You might submit information through contact forms, questionnaires, registration forms, assessments, surveys, email, or other website functions.
You retain ownership of information you submit.
You grant EGA permission to process and use submitted information for purposes reasonably connected to:
Responding to your request
Providing requested services or resources
Evaluating an inquiry
Scheduling a meeting
Providing customer support
Operating the website
Maintaining business records
Improving EGA services
Complying with legal obligations
Our Privacy Policy governs personal information submitted through the Services.
Do not submit information through general website forms that you lack authority to disclose.
CONFIDENTIAL INFORMATION
General website forms, newsletter forms, webinar registrations, social media interactions, and introductory inquiries are not intended as secure channels for highly confidential or proprietary business information.
Do not submit trade secrets, passwords, private customer records, regulated information, complete payment credentials, sensitive employee information, or similar materials unless EGA requests them through an appropriate channel.
Confidential information exchanged during a formal consulting engagement is governed by the confidentiality provisions contained in the applicable agreement between EGA and the client.
TESTIMONIALS, CASE STUDIES, AND EXAMPLES
The website might include testimonials, examples, case studies, historical performance information, or descriptions of prior business results.
These materials describe individual experiences or historical events.
They do not guarantee comparable results for another individual or organization.
Where EGA discusses results from prior employment, businesses, consulting engagements, or other professional experience, those results reflect the circumstances applicable to the work described.
THIRD-PARTY SERVICES
The website relies on or links to services operated by third parties.
These services might include:
Podia
Payment processors
Scheduling platforms
Video conferencing providers
Analytics services
Email platforms
Social media platforms
Embedded video services
Cloud technology providers
Other software or business services
Third-party services operate under their own terms, privacy policies, availability standards, and practices.
EGA is not responsible for third-party websites, platforms, content, security, availability, policies, or actions.
A link to a third-party website does not represent an endorsement unless EGA expressly states otherwise.
PODIA
The Ecom Growth Advisors website currently operates using technology provided by Podia.
Certain website functions, purchases, registrations, downloads, email communications, or other interactions therefore involve Podia technology.
Your interaction with features supplied by Podia is also subject to applicable Podia policies and terms governing its technology.
EGA does not control interruptions, technical problems, platform changes, or other events occurring within systems operated by Podia.
PURCHASES AND PAYMENTS
Certain resources, events, products, or services offered through the website might require payment.
Prices and applicable payment terms appear at the point of purchase or in the applicable agreement.
You agree to provide accurate billing and payment information and to pay all charges associated with purchases you authorize.
Payment processing might occur through a third-party payment processor.
The payment processor’s terms and privacy practices govern its processing activities.
EGA reserves the right to correct pricing, billing, or clerical errors.
REFUNDS
Refund terms for a particular paid product, program, event, or service appear on the applicable sales page, checkout page, order form, proposal, or agreement.
Where a product-specific refund policy exists, that policy controls.
If no separate refund policy is stated for a digital download or immediately accessible digital resource, purchases are final once access to the resource has been provided, except where applicable law requires otherwise.
Consulting fees, deposits, retainers, workshops, and professional service payments are governed by the applicable consulting agreement, proposal, statement of work, or order form.
SUBSCRIPTIONS AND RECURRING PAYMENTS
If EGA introduces a product or service with recurring billing, the billing frequency, price, renewal terms, and cancellation process will appear before purchase.
By purchasing a recurring service, you authorize recurring charges according to the terms displayed when you subscribe.
Cancellation stops future renewal charges subject to the applicable subscription terms.
Cancellation does not automatically create a right to a refund for amounts already paid.
EVENTS, WEBINARS, AND WORKSHOPS
Registration for a webinar, workshop, training session, or other EGA event grants access only for the registered participant or organization unless the registration terms state otherwise.
EGA retains ownership of presentation materials, frameworks, worksheets, recordings, and supporting resources unless a written agreement states otherwise.
Recording, reproducing, reselling, rebroadcasting, or publicly distributing an EGA event or its materials without written permission is prohibited.
EGA reserves the right to reschedule, modify, replace, or cancel an event.
Terms concerning refunds or credits for paid events will appear with the applicable event registration.
ACCEPTABLE USE
You agree not to use the website or Services to:
Violate applicable law
Infringe intellectual property rights
Misrepresent your identity or authority
Transmit malicious code
Attempt unauthorized access to systems or data
Interfere with website operation
Circumvent security measures
Send spam or abusive communications
Harvest personal information from the website
Scrape or systematically extract protected content
Use EGA content for unlawful purposes
Misrepresent EGA content as your own
Engage in conduct intended to damage EGA, its systems, clients, users, or service providers
EGA reserves the right to restrict or terminate access where it reasonably believes these Terms have been violated.
WEBSITE AVAILABILITY
EGA does not guarantee uninterrupted or error-free website operation.
The website or portions of the Services might become unavailable because of maintenance, technical problems, security events, third-party service interruptions, updates, or other circumstances.
EGA reserves the right to modify, suspend, discontinue, remove, or replace website content, resources, features, products, or Services.
ACCURACY OF INFORMATION
EGA works to provide useful and accurate information.
Business, technology, ecommerce, marketplace, regulatory, platform, and industry information changes over time.
EGA does not warrant that every piece of website content will remain complete, current, error-free, or applicable to every situation.
EGA has no obligation to update previously published materials solely because circumstances later change.
PROFESSIONAL ADVICE DISCLAIMER
EGA provides digital commerce and business consulting services.
Unless expressly included in a separate written professional engagement, information provided through the website does not constitute legal, tax, accounting, investment, cybersecurity, employment, insurance, or other regulated professional advice.
You should obtain appropriate professional advice for matters requiring expertise or licensing outside the scope of EGA’s services.
DISCLAIMER OF WARRANTIES
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE, PUBLIC CONTENT, DOWNLOADABLE MATERIALS, AND GENERAL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
EGA DISCLAIMS WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES ARE SUBJECT TO DISCLAIMER UNDER APPLICABLE LAW.
EGA DOES NOT WARRANT THAT:
THE WEBSITE WILL OPERATE WITHOUT INTERRUPTION
THE WEBSITE WILL BE FREE FROM ERRORS
ALL INFORMATION WILL REMAIN CURRENT
ALL THIRD-PARTY SERVICES WILL REMAIN AVAILABLE
USE OF EGA CONTENT WILL PRODUCE A PARTICULAR BUSINESS RESULT
ALL DEFECTS WILL BE CORRECTED
THESE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.
LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, ECOM GROWTH ADVISORS AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE, PUBLIC CONTENT, DIGITAL RESOURCES, OR GENERAL SERVICES.
THIS INCLUDES CLAIMS INVOLVING LOST PROFITS, LOST REVENUE, LOST BUSINESS OPPORTUNITIES, LOST DATA, BUSINESS INTERRUPTION, LOSS OF GOODWILL, OR SIMILAR COMMERCIAL LOSSES.
TO THE FULLEST EXTENT PERMITTED BY LAW, EGA’S TOTAL LIABILITY ARISING FROM OR RELATING TO WEBSITE SERVICES OR DIGITAL PRODUCTS GOVERNED SOLELY BY THESE TERMS WILL NOT EXCEED THE GREATER OF:
THE AMOUNT YOU PAID EGA FOR THE PRODUCT OR SERVICE GIVING RISE TO THE CLAIM DURING THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR
ONE HUNDRED U.S. DOLLARS.
LIMITATIONS CONCERNING A FORMAL CONSULTING ENGAGEMENT ARE GOVERNED BY THE APPLICABLE CONSULTING AGREEMENT RATHER THAN THIS WEBSITE PROVISION.
Some jurisdictions restrict certain exclusions or limitations of liability. In such jurisdictions, these provisions apply only to the maximum extent permitted by law.
INDEMNIFICATION
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Ecom Growth Advisors and its owners, officers, employees, contractors, agents, and affiliates from claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising from:
Your unlawful use of the Services
Your material violation of these Terms
Content or information you submit without proper authority
Your infringement of another party’s intellectual property or legal rights
Your misuse or unauthorized distribution of EGA intellectual property
This provision does not require indemnification for conduct where applicable law prohibits such an obligation.
COPYRIGHT COMPLAINTS
EGA respects intellectual property rights.
If you believe material appearing on the website infringes your copyright or other intellectual property rights, contact EGA using the information provided below.
Your notice should identify:
The protected work
The material you believe infringes your rights
Where the material appears
Your contact information
The basis for your claim
EGA reserves the right to remove or restrict access to material reasonably believed to infringe third-party rights.
GOVERNING LAW
These Terms are governed by the laws of the State of Michigan and applicable federal law, without regard to conflict-of-law principles.
DISPUTE RESOLUTION AND VENUE
Before filing a lawsuit arising from these Terms, you agree to provide EGA written notice describing the dispute and a reasonable opportunity for the parties to attempt an informal resolution.
If the dispute is not resolved, any action arising from or relating to these Terms or the Services governed by them must be brought in a state or federal court with proper jurisdiction located in Michigan.
You consent to the personal jurisdiction of such courts.
Nothing in this section prevents either party from seeking temporary or emergency injunctive relief when necessary to protect intellectual property, confidential information, systems, data, or other rights where delay would cause harm.
A separate consulting agreement might establish different dispute-resolution terms for a client engagement. Those terms control disputes arising from that engagement.
TIME LIMIT FOR CLAIMS
To the extent permitted by applicable law, any claim arising from or relating to these Terms must be commenced within one year after the event giving rise to the claim.
If applicable law prohibits shortening the applicable limitations period, the legally required limitations period controls.
CHANGES TO THESE TERMS
EGA reserves the right to update these Terms as the website, Services, business practices, or legal requirements change.
The “Last Updated” date at the top of these Terms identifies the latest revision.
Changes apply from the date the updated Terms are posted unless another effective date is stated.
Material changes affecting existing paid services will be handled according to applicable law and any separate agreement governing those services.
TERMINATION AND SUSPENSION
EGA reserves the right to suspend or terminate access to website Services for conduct that violates these Terms, threatens security, infringes legal rights, or creates material risk to EGA or others.
Provisions that by their nature are intended to continue after termination remain effective, including provisions concerning intellectual property, disclaimers, liability limitations, indemnification, governing law, and dispute resolution.
FORCE MAJEURE
EGA is not responsible for delay or failure caused by events outside its reasonable control.
Such events include natural disasters, fires, severe weather, war, terrorism, civil unrest, labor disruptions, government actions, utility failures, internet outages, telecommunications failures, cyber incidents, epidemics, pandemics, and failures of third-party technology providers.
ASSIGNMENT
You must not assign or transfer your rights under these Terms without EGA’s written consent.
EGA retains the right to assign its rights and obligations in connection with a merger, acquisition, restructuring, sale of business assets, corporate reorganization, or similar transaction.
NO AGENCY OR PARTNERSHIP
Use of the website does not create an employment, agency, partnership, franchise, fiduciary, or joint venture relationship between you and Ecom Growth Advisors.
Neither party gains authority to bind the other through website use.
SEVERABILITY
If a court with proper jurisdiction finds a provision of these Terms invalid or unenforceable, the provision will be limited or removed to the minimum extent required.
The remaining provisions will continue in effect.
NO WAIVER
Failure by EGA to enforce a provision of these Terms does not waive the right to enforce the provision later.
A waiver concerning one event does not create a waiver concerning another event.
ENTIRE AGREEMENT
These Terms and the Privacy Policy constitute the agreement between you and EGA concerning general use of the website and Services governed by these Terms.
Separate written agreements govern consulting engagements and other services where such agreements exist.
HEADINGS
Section headings exist for organization and convenience and do not alter the meaning of these Terms.
CONTACT INFORMATION
Questions concerning these Terms should be directed to:
Ecom Growth Advisors
Hudsonville, Michigan
United States
Email: adam@ecomleadership.com
Website: ecomleadership.com
Effective Date: August 11, 2026